Last week’s BD Event was more than just a deal making event. It was a chance to learn about new product releases and trend in the storage industry. The big picture: gone are the days when end users had to accept whatever the storage industry handed down to them. Today’s small-to-medium-sized storage operations are all about designing systems in response to customer needs. Whether that’s developing end-to-end dedupe, refining and improving processes for data recovery management, delivering automated marketing tools, improving data migration, or creating storage that is more energy efficient, the push is towards designing systems with real world customer needs in mind.
The BD Event organizers’ deep connections within the storage arena meant that the two-day conference in Palo Alto drew a who’s who of industry folks. I was particularly pleased to see the number of analysts and consultants on site, including Jerome Wendt, George Crump, Deni Connor, Dave Vellante, Stephen Foskett and Tony Asaro (who unveiled his new project, Voices of IT). I also spoke at length with storage writer Howard Marks, who has a new project called DeepStorage.net that looks very promising for companies seeking solid research that they can use as outbound marketing.
Pleasingly enough, this blog’s parent Ocarina was very much the talk of the conference after kicking off the first day’s emerging vendor showcase. Carter George, VP Products gave away the fact that end-to-end dedupe is becoming a part of the overall strategy for the company. This information set tongues wagging. As DCIG’s Jerome Wendt later blogged: “Ocarina Networks is another company that is adapting to new demands from its customers. Originally it started out doing post-process deduplication of large image files (JPGs, MPEGs, etc.) that had been dormant for 30 days or more - great stuff! But now its customers and even OEMs (Ocarina did not say who) are coming to it and asking for it to do end-to-end data deduplication from primary disk to backup disk without ever reconstructing it. After all, once the data it deduplicated on primary storage, why reconstruct it to then deduplicate it again when it is backed up?”
A good question, and one that was hotly debated and discussed among those in attendance. As Jerome notes, this is a perfect example of the customer responsiveness trend. It’s also an acknowledgment of something that’s been obvious to end users for some time–data reduction shouldn’t have to be isolated within each storage sector. In this day and age you really shouldn’t have to buy separate products to dedupe within primary, nearline, and backup. It’s like having to buy a separate dishwasher for your pre-rinse, wash, and dry cycles.
Other standouts at the event included Bocada, which has updated its DR management software by introducing a new product, Prism. I plan to have the CEO Nancy Hurley on my podcast, and so will learn more about how this update is serving its existing and new customers. I confess that I went to her presentation mainly because I wanted her on my show, but I quickly realized that there was something here of note. That is, the company is addressing a real gap in how well these processes are managed and improved, a key consideration with a crucial component like data protection. She gave a brief overview of the user interface, and on its face it seemed intuitive and flexible.
TechValidate also served as a great example of a company that has evolved based on customer needs. As CEO and founder Brad O’Neill explained during his emerging vendor presentation, originally the company was formed to serve companies that were having trouble getting customer references. These all-important testimonials are sometimes difficult to get–as many industries are gun shy about trumpeting their connections with too many IT and storage vendors. However, O’Neill soon recognized a larger need among its customers for usable marketing materials that could be generated from the information they were gathering. Now, the company has a wide range of customers across numerous industries that are using it as a way to serve up marketing publications.
One final highlight of the event–I got to speak with the NetApp blogger known as “Dr. Dedupe,” Larry Freeman. Larry is best known for running around in a lab coat and stethoscope asking people if they know anything about dedupe. The videos of these shenanigans are posted on his blog and on NetApp TV on YouTube. I suppose in a sense he and I are competitors. Turns out, he’s been writing a book, “Evolution of the Storage Brain” and posting it as he writes it, chapter by chapter, on his blog. This means that readers have a chance to comment on it and shape it as it goes along. Check it out!
